Kookiekraft is a service desk, desgined keeping in mind the specific need of MSP's (Managed Service Providers). It is central point for contact for all your internal and external customer. Some of the basic features of Kookiekraft are :

• Easily organize, prioritize and engage support requests to
• Ensure accurate and timely responses.
• Quickly identify and respond to high-priority issues.
• Increase productivity by automating business rules.